Autoplay
Autocomplete
Previous Lesson
Complete and Continue
The MRI Benchmark Information Portal
Introduction
Overview (2:44)
Important Information: Understanding the purpose of the MRI
The Purpose of the MRI (2:46)
Driving Business Performance with a Customer Culture (1:10)
How a Customer Culture links to Business Performance (1:37)
Important Information: Interpreting your MRI Results
MRI Benchmark Information Guide
How to interpret your MRI Circumplex Results (4:50)
How can you use the MRI's open ended verbatim comment feedback? (3:42)
How to create Outcomes: Setting Priorities and Action Planning
Setting priorities for action from the MRI results (4:58)
How to facilitate MRI priority setting by leadership teams (4:54)
MRI Strategic Initiatives Guide for Leaders
MRI Leaders Tactical Actions Guide
MRI Reference Card with Business Performance Outcomes
Additional Information: Understanding the 8 disciplines that drive Business Performance and Employee Engagement
Customer Insight (6:06)
Customer Foresight (6:24)
Competitor Insight (7:55)
Competitor Foresight (4:56)
Peripheral Vision (6:20)
Empowerment (3:39)
Cross Functional Collaboration (3:32)
Strategic Alignment (6:45)
Bonus Information
MarketCulture Global 300 Research Study Overall Report 2021
How can you use the MRI's open ended verbatim comment feedback?
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock